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Workers wiped down slot machines at Spotlight 29 Casino in Coachella.
Hourly cleaning of each machine is just one of several new measures in place that you will see on your next visit to the casino, according to General Manager Ryan Walker.
“Personally I’ve worked harder more during this period of closure than I have during the normal operation. There is a lot of strategy, a lot of unknowns. We’ve never encountered something like this before,” said Walker.
Other changes will include temperature checks for every guest before entering the casino, requiring masks for all guests and employees, and sanitizing stations placed throughout the casino.
Also, guests will see socially distanced tables and chairs and more plexiglass.
Walker says they’re following directives from the CDC and state and county governments.
They don’t yet have an estimated opening date, but when they do open, the number of guests will be limited to 50 percent the normal capacity.
Guests entering the casino will be greeted by a large digital bill board which details the policies and protocols in place aimed at keeping everyone safe and healthy.
Over at Augustine Casino in Coachella, they too are following guidelines from the CDC and the World Health Organization while adopting many of the same protective measures aimed at preventing the spread of coronavirus.
Smoking will not be permitted.
Food and beverage service will be “minimal”, and table games will be removed to allow more space between each slot machine according to General Manager Jeff Bauer. 3 card poker game online.
“Just cleaning alone and spacing and all of the things we have to think about are going to create a whole new normal for us and most of that I believe will be semi-permanent,” said Bauer. What to wear at a casino.
Bauer says the casino has lost more than $10 million as a result of the closure and says it won’t be until early 2021 when the casino is back in the black.
Bauer says the date they’re targeting to reopen is June 1st, but says that could change.
News Channel 3 reached out to the other valley casinos to learn about their plans for reopening.
We’ll pass along that information as soon as it is shared with us.
Casino capacity: We will operate at 50 percent capacity at our casinos to be able to provide social distancing measures.
We have missed you! We look forward to seeing you again as we re-open our doors. Our top priority is to keep our guests, team members, and the Coachella Valley community safe during this time while you have fun.
As leaders in the entertainment industry, we take pride in leading the way by creating and maintaining the safest environment possible for our guests and team members. Upon our re-opening, you will see the following changes throughout the casino:
- Centralized guest entry and screening that includes state-of-the-art temperature kiosks for guests and team members.
- We are asking guests to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- We are requiring team members to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- Social distancing at a minimum of 6feet. Chairs at table games will be reduced.
- All guests and team members are required to wear face-covering throughout the casino
- Increased and enhanced cleaning of all touch-point areas including restrooms, countertops, slot machines, door handles, etc.
- Our Agua Clean Teams will provide sanitation services throughout the casino on a constant basis and will available immediately upon guest requests.
- More hand-sanitizer stations throughout the casino.
We believe our enhanced cleaning and sanitizing efforts will make our gaming floor as clean and safe as possible. In addition, social distancing and face-coverings will enhance safety for everyone. Learn More
We appreciate your patience and your participation in these new efforts so we can ensure your next visit to Agua Caliente Casinos a fun and memorable one!
To protect the health and safety of our guests, smoking will be temporarily prohibited.
The following areas remain closed at this time:
- Poker Room Rancho Mirage
- Buffets Palm Springs and Rancho Mirage
- Sunstone Spa Rancho Mirage - Spa Treatments
- Fitness Center Rancho Mirage
The following areas will be open:
Gaming
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- Slot Machines
- Table Games
- High Limit Rooms
- Casino Beverage Service
- ACE Rewards and Promotions
Food & Beverage
Open Venues:
- The Steakhouse Palm Springs and Rancho Mirage
- Waters Café Rancho Mirage
- 360 Sports Rancho Mirage
- Java Caliente Café Palm Springs
- Java Caliente Rancho Mirage
- ACE Deli Rancho Mirage
- Jade Rancho Mirage
- La Olla Rancho Mirage
- The District Rancho Mirage
- Pívat Cigar Lounge Rancho Mirage
- WetBar Rancho Mirage
- Sunstone Spa Rancho Mirage for Facials, Waxing, Massage, Nails, Hair services and Spa Boutique shopping.
Hotel
- Valet Palm Springs and Rancho Mirage
- Resort Pool Rancho Mirage
Check-in procedures:
- We will continue to practice social distancing during check-ins
Amenities:
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- Limited Room Service will be available
- Turndown service will not be provided until further notice
- The fitness center will remain closed